Privacy Policy
Last Updated: 09.06.2026
Introduction
Shipzy is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website, mobile application, and food delivery services. By using our platform, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information including your name, phone number, email address, delivery address, payment details, order history, and other information necessary to provide our services. We may also collect technical information such as device details, IP address, browser type, and usage data to improve platform performance and user experience.
How We Use Your Information
The information we collect is used to process orders, facilitate deliveries, communicate with users, provide customer support, improve our services, personalize user experiences, and ensure the security of our platform. We may also use your information to send service updates, promotional offers, and important notifications related to your account.
Information Sharing
Shipzy does not sell, rent, or trade your personal information to third parties. However, we may share necessary information with restaurants, food vendors, delivery partners, payment processors, and service providers solely for the purpose of fulfilling orders and operating our services efficiently. Information may also be disclosed when required by law or to protect our legal rights.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to maintain the highest level of security, no method of data transmission or electronic storage can be guaranteed to be completely secure.
Cookies and Tracking Technologies
Shipzy may use cookies and similar technologies to enhance user experience, analyze website traffic, remember user preferences, and improve platform functionality. Users may choose to disable cookies through their browser settings; however, certain features of the platform may not function properly as a result.
Payment Information
Payment transactions are processed through secure third-party payment gateways. Shipzy does not store sensitive payment information such as credit card or debit card details on its servers. All payment processing is subject to the security and privacy practices of the respective payment providers.
User Rights
Users have the right to access, update, correct, or request the deletion of their personal information, subject to applicable legal requirements. Requests related to personal data may be submitted through our contact channels, and we will make reasonable efforts to respond promptly.
Third-Party Links
Our platform may contain links to third-party websites or services. Shipzy is not responsible for the privacy practices, content, or policies of such external websites. Users are encouraged to review the privacy policies of any third-party services they access.
Children's Privacy
Shipzy's services are not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.
Changes to This Privacy Policy
Shipzy reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the platform following such updates constitutes acceptance of the revised Privacy Policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the details provided below.
Phone Number: +91 9787729289
Email Address: admin@shipzys.com